Partnering with Co-workers, Management, and Family Members

If you are employed in a state that uses a registry to track professional development hours, you will be able to provide your registry ID (Stars, MOPID, Registry or other ECE ID#) after you have completed the quiz for the course. If you pass the quiz we will report your course completion to the state registry using the registry ID that you provide.

Strengthen professional relationships by developing the communication, empathy, and collaboration skills needed to work effectively with co-workers, managers, and families. Designed for early childhood professionals, this self-paced course explores strategies for building positive workplace relationships, resolving conflict, and fostering productive partnerships with children’s families. Through practical examples and real-world situations, participants will gain the knowledge and confidence to create respectful, supportive relationships that benefit children, families, and the entire program. Course length – 3.0 hours.

The course will help answer the following questions:

• What are some keys to good communication?

• How can I develop and show empathy?

• How can I do my part to develop positive relationships with my co-workers?

• What should I do if I have a difficult relationship with a co-worker?

• How can I do my part to develop a positive relationship with my manager?

• What should I do if I have a difficult relationship with my manager?

• How can I do my part to develop positive relationships with the children’s family members?

• What should I do if I’m having difficulty with the family member of a child in my care?

Participants who successfully complete this course will be able to:

• Identify at least three characteristics of respectful and effective professional communication with 80% accuracy on the course assessment.

• Select at least three communication strategies that promote active listening, clarity, and mutual understanding.

• Apply appropriate conflict-resolution strategies to a challenging interaction with a coworker or member of management.

• Develop a plan for a difficult family conversation that includes preparation, respectful communication, and follow-up.