Terms & Conditions
Bright Minds Training is a division of Rose James, LLC. In these terms and conditions, “Bright Minds Training” refers to both the division and to its parent company, Rose James, and to their agents. The “website” is all pages contained at the domain brightmindstraining.com. Bright Minds Training does not accept or hold responsibility for any sites linking to the website or linked from the website but hosted outside the domain brightmindstraining.com. A “course” is any product available for purchase from Bright Minds Training or accessed via this website. A “customer” is any individual or entity that accesses this website, creates an account, orders or accesses courses via Bright Minds Training, or signs a contract with Bright Minds Training to allow any entity or entities to order or access courses via Bright Minds Training.
These terms and conditions apply to all visitors, customers, and clients of BrightMindsTraining and this website. By accessing this website, you agree to the Terms and Conditions. Do not access this website if you are unable to accept these terms and conditions.
Ownership of Content
All materials presented on or accessed through the website, including but not limited to website content, course descriptions, course content, downloadable resources, and images, are the property of Bright Minds Training or are used by Bright Minds Training with permission from the copyright holder. Accessing this website or purchasing products or services from Bright Minds Training does not provide or imply any ownership of these materials. Customers may save or reproduce materials and resources presented in Bright Minds Training courses or on this website for their own use, but may not provide them to other parties or incorporate them, in whole or in part, into other trainings or materials, except where permission is expressly granted by Bright Minds Training in writing.
Customers of Bright Minds Training must have individual accounts with a valid, unique email address. Courses and tests must be completed in the language the customer selects while ordering the course. Accounts cannot be transferred between individuals, and products cannot be shared or transferred between accounts. Accounts may be deleted or disabled by Bright Minds Training for any reason at any time without prior notice to the account holder and without refunds.
Professional Development Certificates
Certificates issued by Bright Minds Training are official only if they are printed directly from the website, signed by the customer named on the certificate, and unaltered. Certificates are issued in the language the customer selects while ordering the course. Bright Minds Training certificates may not be reproduced, shared, or transferred. In the event of any dispute over certificate authenticity, the determination of Bright Minds Training is final. Bright Minds Training reserves the right to verify certificates for third parties, including but not limited to professional associations, state licensing bodies, and corporations, but will not provide or discuss any customer data beyond what is necessary to establish the authenticity of a certificate.
Your privacy is important to us. Bright Minds Training never shares personal information about our customers, including names, email addresses, phone numbers, mailing addresses, invoices and order records, or course performance, with third parties, except as necessary to verify certificates. Aggregate and/or anonymized demographic information and usage information is used in reports and may be shared freely and published in any format by Bright Minds Training. Comments left on course evaluations, submitted to Bright Minds Training via email, posted on our Facebook page, or otherwise provided to Bright Minds Training digitally or in writing may be used by Bright Minds Training for marketing and other purposes without seeking consent from the author.
By ordering any course from Bright Minds Training, you agree to abide by the following policy for refunds:
- There are no substitutions or exchanges.
- Refund requests must be made by the customer within 30 days of the order date and acknowledged by Bright Minds Training digitally or in writing for a refund to be granted. Bright Minds Training makes an effort to reply to all calls and emails within two business days; however, it is the responsibility of the customer to secure acknowledgement from Bright Minds Training within 30 days of the order date.
- Refunds will not be issued if payment for the order containing the item was processed more than 30 days before the date of the refund request. Any use of the web-based products constitutes full use and negates any refund.
- Refunds will not be issued for any item if: The customer views any or all course slides (for individual courses or the customer views any or all course slides of any course within a package (for packages)
If all of the above conditions are satisfied, Bright Minds Training will refund the full price of the item, less a 15% service charge, within 10 days of acknowledging the request.
If you have questions or concerns about our Terms and Conditions, please call us at 859-468-9128 or email us at email@example.com.