Conducting Effective Childcare Center Tours

If you are employed in a state that uses a registry to track professional development hours, you will be able to provide your registry ID (Stars, MOPID, Registry or other ECE ID#) after you have completed the quiz for the course. If you pass the quiz we will report your course completion to the state registry using the registry ID that you provide.

Build your skills for conducting effective tours that turn prospective families into enrolled families. Designed for early childhood directors, administrators, and lead teachers, this course explores tour preparation, staff readiness, tour packets, relationship building, and follow-up strategies. Through practical guidance and reflection, participants will learn how to showcase their program, communicate its value, create a welcoming first impression, and strengthen connections with families throughout the enrollment process. Course length – 1.5 hours.

This course helps answer the following questions:

• Why is a tour important?

• How should I prepare for a tour?

• How can I prepare my staff for an upcoming tour?

• What should go in a tour packet?

• How should I follow up after a tour?

Participants who successfully complete this course will be able to:

• Identify the primary goals of a childcare center tour and develop a tour plan that highlights at least three program strengths with 80% accuracy on the course assessment.

• Select at least three professional strategies for responding to challenging questions and difficult interactions with prospective families.

• Develop an enrollment and follow-up plan that includes required procedures, next steps, and timely communication with prospective families.